Product Replacement Claim Online Form
Completely fill out a new claim for each device
PRODUCT REPLACEMENT GUIDELINES FOR PATIENTS
A patients or end user, is the person who directly uses the medical device for which the claim is being made. Home Aide Diagnostics, Inc. offers a 3 year manufacturing defect-free warranty on all of our medical devices.
A manufacturing defect is a an error in the manufacturing process deviates from the intended design.
If your product is not functioning as it is intended and described in the user manual or stops working withing the first 3 years while being used in the directed fashion, please file a claim here or Call 1-800-915-0116 to file a claim over the phone with our representatives.
After your claim has been received , one of our representatives will contact you via email or phone to confirm all information submitted. Please provide them with any additional information and/or proof that may be required to aid in expediting your claim.